Accessibility used to be a “good UX” discussion.
Now it’s a legal and operational one.
Courts are increasingly treating business websites as public accommodations under the ADA. If you sell, serve, or support customers online, your site is part of your public footprint.
Ignoring accessibility risks:
This isn’t theoretical. It’s happening.
This isn’t a fringe issue.
In 2024, more than 4,000 ADA website accessibility lawsuits were filed in U.S. courts. 2025 shows filings continued to rise with the total around 5,000 cases for the year.
These cases span retail, SaaS, healthcare, financial services, and professional services. Smaller businesses are not immune.
Accessibility litigation is no longer hypothetical — it’s active and expanding.
accessiBe adds an AI-powered accessibility layer to your site.
It can:
We use it ourselves and have implemented it for clients.
👉 Learn more about accessiBe (affiliate link)
But it’s important to say this clearly:
Automation supports compliance. It does not replace structure.
Accessibility widgets do not fix:
If your foundation is flawed a script can’t fully compensate.
The stronger approach:
That’s defensible, a standalone widget isn’t.
If you’re a small business, accessibility improvements may be partially reimbursed.
The federal Disabled Access Credit allows qualifying businesses to claim:
You may qualify if you have:
Always confirm with a tax professional.
Here’s where it gets interesting.
Accessible sites tend to have:
That’s also what:
Accessibility isn’t just compliance, it improves how search engines understand your site, which increasingly matters.
Can users:
If not, accessibility work is likely overdue.
Don’t treat accessibility as:
Treat it like site governance.
The defensible model:
For qualifying businesses, the tax credit softens the cost.
For everyone else, the legal, UX and SEO upside still justifies the work.
Accessibility is no longer optional in practice — even if the regulations still feel gray.
Courts increasingly interpret the ADA to apply to business websites that serve the public. Legal exposure has grown meaningfully.
A federal tax credit that reimburses 50% of eligible accessibility expenses, up to $5,000 annually for qualifying small businesses.
Businesses with under $1M in gross receipts or fewer than 30 full-time employees may qualify. Confirm with a tax advisor.
No. accessiBe assists with accessibility but does not replace structural remediation or guarantee full WCAG compliance.
No. Automation should support manual fixes — not replace them.
Yes. Accessibility improvements typically strengthen semantic structure and crawlability, which improves search indexing and AI extraction.
If accessibility is on your radar, address it strategically — not reactively.
We help businesses:
Accessibility done right reduces risk, improves usability, and strengthens how your site performs in an AI-driven search landscape.