Ongoing HubSpot Site Ownership & Support

Site ownership means we actively monitor, maintain, and improve your HubSpot site without waiting for something to break or for you to submit perfectly scoped requests. We take responsibility for site health, performance, technical stability, and ongoing improvements so the site continues to move forward—not just stay online.

We maintain a standing backlog and prioritize work based on impact, urgency, and overall site health. Higher tiers allow for faster throughput, parallel initiatives, and larger bodies of work—but no one is tracking hours or trying to “use everything.” The focus is steady progress and meaningful improvements.

We support the ongoing work required to keep a HubSpot site healthy and improving over time. This typically includes development work, fixes and enhancements, performance and SEO hygiene, structured improvements, and iterative UX or layout refinements.

The table above shows how ownership expands by tier and what areas we actively support.

Yes. Full site rebuilds, large one-off builds, and complex custom API integrations aren’t included in ongoing support plans. If something falls outside the scope of your plan, we’ll flag it early and either extend the timeline or recommend a separate flat-rate project.

Hourly support is reactive by nature—you bring a task, it gets estimated, scoped, and billed.
This model is different. We already understand your site, maintain context, and proactively identify improvements. That removes friction, speeds up execution, and avoids constant re-scoping.

Hiring in-house takes time, onboarding, and long-term commitment. Freelancers can be unpredictable and often lack continuity.
With an ongoing support plan, you get senior-level HubSpot expertise, deep familiarity with your site, and consistent momentum—without hiring risk or context loss.

Full site rebuilds and larger multi-month initiatives aren’t typically included as part of standard ongoing ownership work. In most cases, these are scoped separately as flat-rate projects so we can define clear timelines, deliverables, and success criteria.

That said, some clients choose to handle larger initiatives gradually under the highest ownership tier when timing and priorities allow. In those cases, work is planned across multiple months and balanced alongside ongoing site ownership to avoid disrupting momentum or site stability.

If a larger initiative comes up, we’ll talk through the best approach together and recommend the option that makes the most sense for your goals, timeline, and budget.

You can upgrade, downgrade, or cancel with 30 days’ notice. If your needs change, we’ll help you choose the plan that best supports where your site is headed.

To upgrade, downgrade, or cancel your plan, please email josh@inbounddesignpartners.com. A 30-day notice is necessary for any cancellations or plan changes.